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Terms and Conditions

TRADING TERMS – AU & NZ CUSTOMERS

 

1.    Each season's opening order must meet a minimum of $1,000 + GST (in your local currency)

a.    Bags $1,000 + GST

b.    Bags and millinery combined $1,500 + GST

 

2.    Re-orders must meet a minimum of $300 + GST (below this must pay prior to delivery).

 

3.    All new customers' initial orders are proforma and must be paid in full prior to delivery of goods.

 

4.    Orders on account are to be paid in full within 30 days of invoice.

 

5.    If the customer's invoice is referred to a Debt Collector due to non payment, any legal or debt collection fees incurred by Olga Berg will be payable by the customer.

 

6.    Olga Berg Design Pty Ltd reserves the right to alter product specifications without notice.

 

6.    Prices are exclusive of GST and shipping fee.

 

7.    Cancellations or amendments made to a purchase order must be made within 14 business days from the date the order is placed, or a 20% cancellation fee applies.

 

8.    Stockists are only authorised to sell through the retail channel specified in the application.

 

9.    Olga Berg Design Pty Ltd does not allow its products to be sold at online auction, markets or trade shows without written permission.

 

To apply for an account, download our forms here Australian Customer or New Zealand Customer and return to our account team accounts@olgaberg.com.

 

TRADING TERMS – CUSTOMERS OUTSIDE AUSTRALIA & NEW ZEALAND

 

1.    Orders must meet a minimum of USD$300.

 

2.    All orders are proforma and must be paid in full prior to delivery of goods.

 

3.    Olga Berg Design Pty Ltd reserves the right to alter product specifications without notice.

 

4.    Prices are exclusive of taxes and shipping fee.

 

5.    Cancellations or amendments made to a purchase order must be made within 14 business days from the date the order is placed, or a 20% cancellation fee applies.

 

6.    Stockists are only authorised to sell through the retail channel specified in the application.

 

7.    Olga Berg Design Pty Ltd does not allow its products to be sold at online auction, markets or trade shows without written permission. 

 

PAYMENT OPTIONS

 

Direct Debit (Australian customers only)

 

Let us do the work for you.  Sign up for direct debit (Debit or Credit accounts available) and we will debit your account according to your account status:

·         Proforma customers must pay in full prior to delivery, the debit will occur 2 – 3 days prior

·         Account customers on direct debit are eligible for 45 day payment terms

·         Payment plans available upon application – please call our accounts team on +61 3 9523 5055

 

Download the form and related instructions here: Ezidebit

 

Credit Card 

 

Credit card payments can be made by clicking the “Pay Now” button on the invoice that was emailed to you (or call our office +61 3 9523 5055 for payment over the phone).

 

EFT

 

Australia

BSB    013 423

Acc     9002 35294

Name  Olga Berg Design Pty Ltd

Ref     Invoice #

 

New Zealand

Bank   Citibank

Acc     3128250005200075

Name  Olga Berg Design Pty Ltd

Ref     Invoice #

 

Electronic/Wire Transfer USD

 

SWIFT:                            CITIUS33

Account #:                      77722190719055865

ABA Routing Number:     031100209

Bank Address:               111 Wall Street, New York, NY 10005

 

Please email your remittance advice to accounts@olgaberg.com.

 

PRIVACY STATEMENT

We are committed to protecting the privacy and security of our customers.  Any of the information we collect will be safely and securely stored.  We will only collect, keep, use and share information for genuine business purposes.

 

Secure Details: We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone - at all!!

 

Credit Card Transactions: All your transactions are completed with the security provided by the highest level encryption servers available.  Your credit card details are guarded by technology that is secure so you can order with confidence.

 

Multiple Payment Methods:  If for any reason you do not feel safe entering your credit card information on our site, please refer to our payment methods above for other options.

 

Secure Account:  We use every means available to protect your sensitive information - that's why when you initially order from us, you will need to register as a customer by opening an account.

 

Your Personal Information:  We will not pass on any information about our customers or their businesses.  You will not need to give us your financial details by email or on our website if you would prefer not to.  You give us your personal information if you open an account or place an order. We will not pass that information on to any third party.

 

Should you wish to review or make any corrections to your Personal Information you can do this any time by contacting our Head Office by phone or email (accounts@olgaberg.com).

 

Personal information will not be released to persons or entities outside our organisation without your consent except where:

 

(a) such disclosure is permitted under the Privacy Act 1988;

 

(b) Olga Berg is required by law to disclose information to third parties; or


(c) Olga Berg has outsourced some internal functions to third party contractors, for example, data warehousing, hosting servers or mail houses.

 

Linked Websites are not under the control of Olga Berg and we are not responsible for the conduct of companies linked to our Website. Before disclosing your Personal Information on any other Website we advise you to examine their terms and conditions of use.

 

If you have any queries relating to your privacy or would like to access your personal information held by Olga Berg, please contact us at:

 

Olga Berg Head Office

Suite 17, 15 Cochranes Road,

Moorabbin VIC, Australia, 3185

+61 3 523 5055

sales@olgaberg.com

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